Responsible for the service The Finnish Competition and Consumer Authority
Telephone counselling in problem situations related to cross-border trade
- Telephone service
You can call the European Consumer Centre Finland, when you need advice or arbitration assistance in problem situations related to cross-border trade. Assistance is only available in case the company concerned operates in another EU Member State, Norway or Iceland. If your complaint concerns a Finnish company or a company operating in a country outside the EU area (such as Switzerland, China, Thai ...
Telephone number
+358 951101205
(local/mobile network fee)
Contact information
User support
Service hours
Monday-Wednesday 9.00–12.00
Exceptional service hours
1/5/2024 May Day
Closed
21/6/2024 Midsummer Eve
Closed
22/6/2024 Midsummer Day
Closed
2/11/2024 All Saints' Day
Closed
6/12/2024 Independence Day
Closed
24/12/2024 Christmas Eve
Closed
25/12/2024 Christmas Day
Closed
26/12/2024 2nd Day of Christmas
Closed
1/1/2025 New Year's Day
Closed
6/1/2025 Epiphany
Closed
18/4/2025 Good Friday
Closed
20/4/2025 Easter Sunday
Closed
21/4/2025 Easter Monday
Closed
Other contact details
Services
Text edited by: The Finnish Competition and Consumer Authority
Updated: 8/9/2023