Responsible for the service Poliisi
Police helpline
- Telephone service
The national police helpline gives advice on non-urgent matters regarding passports, identity cards, and other licence matters, appointment bookings and e-services. You can also ask for advice on matters related to automatic traffic surveillance as well as traffic, crime reports and lost property. The service is available in Finnish and Swedish.
Telephone number
+358 295419800
(local/mobile network fee)
Service hours
Monday-Friday 8.00–16.15
Services
Alcohol interlock-controlled driving rights
Permit or other obligationNationwide except the Åland IslandsPublic serviceAn alcohol interlock licence can be issued due to health or to a person suspected or found guilty of driving or aggravated driving while intoxicated.Appointing a security steward.
Permit or other obligationNationwide except the Åland IslandsPublic serviceAppointing a security steward to provide assistance to the police or the Finnish Border Guard is subject to a licence.Appointment booking
ServiceNationwidePublic serviceIn the service, you can make an appointment for a police department.Approval as a guard
Professional qualificationNationwide except the Åland IslandsPublic serviceA person who is performing security guard duties is required to have a valid guard licence.Approval as a guard.
Professional qualificationNationwide except the Åland IslandsPublic serviceA person who is performing security guard duties is required to have a valid guard licence.Approval as a temporary guard
Professional qualificationNationwide except the Åland IslandsPublic serviceA temporary guard licence is required for a person who is performing guard duties for up to four months.Approval of a security inspector
Permit or other obligationNationwide except the Åland IslandsPublic servicePersons approved by the police and trained for the task may carry out security checks.Approval of security stewards
Permit or other obligationNationwide except the Åland IslandsPublic serviceA person who performs security stewarding duties is required to have a valid security steward identity card.Bingo.
Permit or other obligationNationwide except the Åland IslandsPublic serviceA bingo licence can be granted to a community or foundation for non-profit purposes.European Firearms Pass (EFP)
Permit or other obligationNationwidePublic serviceThe European Firearms Pass (EFP) facilitates the movement of target shooters and hunters from one EU country to another with their firearms.Explosives precursor licence
Permit or other obligationNationwidePublic serviceAuthorisation to obtain explosives precursorsFirearm licences and permits
Permit or other obligationNationwidePublic serviceThe police grants licences and permits for the acquisition and possession of firearms and weapon parts.Firearms belonging to estates of deceased persons
Permit or other obligationNationwidePublic serviceAfter a permit holder’s death, the administrator of their estate must immediately seize all firearms and obtain permits for them within six months.Foreign trade of weapons.
Permit or other obligationNationwidePublic serviceThe National Police Board grants and cancels licences for the commercial transfer, import, export and transit of weapons to Finland and from Finland.Foreigner’s identity card
ServiceNationwidePublic serviceThe police can issue identity cards to foreign citizens who reside in Finland permanently.Guessing game notice
Permit or other obligationNationwide except the Åland IslandsPublic serviceGuessing games are a form of non-money lottery the organisation of which requires submitting a written notification to the police.Identity card
Permit or other obligationNationwidePublic serviceAn identity card is a photographic proof of its holder’s identity. An identity card is also a valid travel document with limited rights.Inspection of the deactivation of firearms or firearm parts
Permit or other obligationNationwidePublic serviceThe police inspects that the deactivation of a firearm or a firearm part has been carried out in accordance with the requirements.Inspection of the deactivation of firearms or firearm parts.
Permit or other obligationNationwidePublic serviceThe police inspects that the deactivation of a firearm or a firearm part has been carried out in accordance with the requirements.Inspection of the safety of firearms and ammunition
Permit or other obligationNationwidePublic serviceThe National Police Board’s Firearms Administration acts as an inspection body for the operational safety of firearms and ammunition.Licences pertaining to certain kinds of game machines and gaming devices
Permit or other obligationNationwide except the Åland IslandsPublic serviceYou can apply for a licence for game machines, gaming devices and hand-operated wheels of fortune from the local police department.Licensing to act as the manager of a holder of a security sector business licence
Professional qualificationNationwide except the Åland IslandsPublic serviceThe National Police Board grants licensing to act as the manager of a holder of a security sector business licence.Licensing to act as the manager of a holder of a security sector business licence.
Professional qualificationNationwide except the Åland IslandsPublic serviceThe National Police Board grants licensing to act as the manager of a holder of a security sector business licence.Lost property
ServiceNationwidePublic serviceThe police provides a lost and found service.Money collection permit
Permit or other obligationNationwide except the Åland IslandsPublic serviceRunning money collection campaigns requires a permit from the police.Monitoring the health of driving licence holders
Permit or other obligationNationwide except the Åland IslandsPublic serviceDriving licence holders permanently living in Finland must show a medical statement to the police proving they are fit to drive at specific intervals.Non-money lottery licences
Permit or other obligationNationwide except the Åland IslandsPublic serviceRunning non-money lotteries requires a licence from the police.Non-money prize machine licence
Permit or other obligationNationwide except the Åland IslandsPublic serviceKeeping non-money prize machines available is subject to a licence.Notice of a firework display
Permit or other obligationNationwidePublic serviceA company that has got an appropriate licence from TUKES can organise firework displays.Notice of a public event
Permit or other obligationNationwidePublic serviceThe organiser of a public event must submit a written notice to the local police.Notice of a public event.
Permit or other obligationNationwidePublic serviceThe organiser of a public event must submit a written notice to the local police.Passport application
Permit or other obligationNationwidePublic serviceA passport is a travel document issued to Finnish citizens. A passport is also a certificate of the identity of its holder.Permission to use a police uniform.
Permit or other obligationNationwidePublic serviceNobody else than a police officer may use a police uniform. Police chief can, on application, give a permission to use a police uniform.Personal identification
ServiceNationwidePublic serviceThe application for identification for an identification document is completed to apply for identification means or a qualified certificate.Presenting a weapon
ServiceNationwidePublic serviceA weapon is presented to the police in connection with a change of owner or licence modification. The police may request this also for other reasons.Public meeting
Permit or other obligationNationwidePublic serviceThe police must receive notification about any public meeting that is due to take place outdoors and in a public place at least 24 hours in advance.Reinstating the right to drive
ServiceNationwide except the Åland IslandsPublic serviceAfter the driving ban, the right to drive is reinstated when the police return the driving license or issue a temporary driving license to the driver.Reinstating the right to drive.
Permit or other obligationNationwide except the Åland IslandsPublic serviceAfter the driving ban, the right to drive is reinstated when the police return the driving license or issue a temporary driving license to the driver.Report of criminal wrongdoing
ServiceNationwidePublic serviceA person who is a victim of an offence should file a report of criminal wrongdoing with the police as soon as possible.Reports of missing documents
Permit or other obligationNationwidePublic serviceReports of missing documents issued by the policeRock blasting notice
Permit or other obligationNationwidePublic serviceThe police must be notified of rock blasting work before starting the work.Security officer certification
Permit or other obligationNationwide except the Åland IslandsPublic serviceA valid security officer licence is required when a person carries out security tasks for the purpose of earning income.Security sector business licence
Permit or other obligationNationwide except the Åland IslandsPublic serviceSecurity sector business licences are issued by the National Police Board’s Security Sector Supervision unit.Shooting range.
Permit or other obligationNationwidePublic serviceThe establishment and maintenance of a shooting range is subject to a permit. Submit a shooting range notification for a minor shooting range.Special conditions and downgrading of driving licences
Permit or other obligationNationwide except the Åland IslandsPublic serviceThe driving licence category may be downgraded and its special conditions changed if necessary.Temporary passport
Permit or other obligationNationwidePublic serviceA passport may be issued temporarily for a special reason if a passport cannot be issued even within an accelerated schedule.Trade permits in firearms
Permit or other obligationNationwidePublic serviceTrade permits in firearms are granted by the Firearms Administration of the National Police Board.Trainers in the private security sector
Permit or other obligationNationwide except the Åland IslandsPublic serviceOnly persons licensed by the National Police Board may act as a use-of-force trainer, firearms trainer or a security steward trainer.Unlicensed firearms and explosives
Permit or other obligationNationwidePublic serviceUnlicensed firearms and explosives can be surrendered to the police without repercussions.Use of the police emblem
Permit or other obligationNationwidePublic serviceThe National Police Board may grant police personnel permission to use the police emblem for private purposes.Visa extension
Permit or other obligationNationwidePublic serviceFor special reasons, the police may extend the validity of a visa or a permitted period of stay.Weapon collector authorisation
Permit or other obligationNationwidePublic serviceThe Firearms Administration of the National Police Board authorises weapon collectors.
Text edited by: Poliisi
Updated: 27/3/2024