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Notification of a dangerous or faulty product

  • Service
  • Nationwide
  • Public service

Consumers have a right to safe products and services. No product should endanger people’s health or property. The danger may concern the product itself or the use of it. The consumer safety legislation applies to products which are used by consumers.

The premise of the consumer safety legislation is that the operator (such as manufacturer, importer or seller) is primarily responsible for the produ ...

Do the following

Please fill in the form carefully. We need as detailed information as possible about the product and the danger it caused. Electrical appliances have rating plates, which you can check for the details asked below. The rating plate is usually at the bottom or back of the appliance. In some appliances, such as refrigerators and freezers, the rating plate may be inside the appliance.

To whom and on what terms


The service is provided by

Finnish Safety and Chemicals Agency (Tukes)

Responsible for the service

Finnish Safety and Chemicals Agency (Tukes)
Text edited by: Finnish Safety and Chemicals Agency (Tukes)
Updated: 3/4/2023