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Responsible for the service City of Helsinki

Medical Helpline 116 117

  • Service
  • Helsinki
  • Public service

Call the number 116 117 before you go to the emergency clinic.

You can also ask for advice in sudden health problems when

your health station is closed. We will instruct you to the correct place of care and also give advice on self-care. The service is open 24/7. Health care professionals answer your phone calls and consult a doctor, if needed.

If the call cannot be answered at once, a call-back service is in use. If you have a referral to an emergency room, you can go direct to the emergency clinic.

In life-threatening emergencies (e.g. hard chest pain, breathing problems, unconsciousness, stroke symptoms, convulsions) call 112 for help.

The Medical Helpline number is 116 117 (free of charge).

To whom and on what terms

The service for citizens of Helsinki is organised by the City of Helsinki. The same service in other parts of HUS district is organised by HUS. The service will be a nationwide service from the beginning of 2021.

Basic information

The service is provided byCity of Helsinki
Responsible for the serviceCity of Helsinki
Area Helsinki
Available languagesFinnish, Swedish, English
Text edited by: City of Helsinki
Updated: 5/18/2021