- Public service
Dental care services are meant for Helsinki residents and those who have chosen Helsinki as their location of care. Dental care services promote the oral health of the general population. Customers are served by 37 well-equipped dental care units, one mobile dental care unit and services taken to customers. Appointments to dental care are made with a central phone service, in which dental care professionals assess the customers' needs for care. Admission to care is determined by the needs for care and the required level of emergency. Dental examinations and care are charged to customers aged 18 and older according to the statute on customer fees.
Adult customers are referred to the care unit with the best availability of appointments. Services for children and customers with limited or reduced mobility are provided at the nearest care unit if possible. Some services are purchased from private dentists. Specialized dental care and emergency dental care are organized by the City of Helsinki as the host municipality in Espoo, Helsinki, Kauniainen, Kirkkonummi and Vantaa for customers entitled to care.
Dental care services utilize state-of-the-art technology in flexible ways. Dental care services include services integrated into the electronic patient database: customers can be sent automated SMS reminders of appointments, customers can report to care using automated reporting equipment at care units, and customers can cancel or change their appointments and update their contact information online at eServices signing in with their personal online banking identification codes. The telephone appointment service operates on a call-back basis.
Dental care units and appointments
To whom and on what terms
The service is only for citizens of Helsinki.
Oral health care services include include the examination and treatment of oral and dental illnesses, health advice and health checks. If necessary, the patient is referred to further examination and treatment.
Oral healthcare services operate in cooperation with specialist medical services, other healthcare services and social welfare services.