Appointment with a doctor or a nurse
- Public service
A doctor can help you with your health issues or for other reasons that require a doctor’s expertise.
Non-urgent reasons to make an appointment with a doctor include:
• non-urgent illness that requires examination or treatment by a doctor
• follow-up and treatment of a chronic disease
• control visit after an emergency health care visit
• non-urgent mental health problems
• prescription renewals, if you have been told to see a doctor for a renewal
• X-ray and laboratory results if you have been told to see a doctor for them
• medical certificates concerning an illness
When necessary, a doctor will refer you to another expert.
Do the following
To make an appointment with a doctor, call your own Health Centre.
To whom and on what terms
A fee is charged for the service.
A nurse may provide health advice, care for wounds, remove stitches and give vaccinations. If necessary, the nurse can refer the patient to a doctor.
Non-urgent treatment must be provided within certain set periods. In daytime on weekdays, patients must be able to contact a health centre immediately either by telephone or by visiting the centre. Calls must be returned without delay, in practice on the same day.
The need for treatment may be initially assessed over the telephone, but the patient must be assessed within three days at the latest. The necessary treatment must be organised within a reasonable delay, which means no more than six months.