Incorrect or missing personal data
If you notice errors or shortcomings in your personal data, you can request that the information be corrected. If you cannot find the information you are looking for, contact the Digital and Population Data Services Agency. You can find service-specific contact information on the page Customer service for individual customers.
In some of the information fields, the start or end data is displayed as an incomplete or artificial date (for example 00.06.1966, 01.01.0001, 10101, 19710000). The incomplete or artificial date does not affect the validity of the information.
Register information was transferred to the centralised Population Information System from other data sources, such as parish registers and the civil register, at the beginning of the 1970s. Not all of the old paper documents had a date marked on them. In these cases, it is possible that only the year, or the year and the month could be transferred to the Population Information System.
If your data contains incorrect dates, a document certified by the original authority is required to correct date information. For example, the wedding date can be corrected if you still have the original marriage certificate, from which the date can be determined.
It is not possible to correct all date information afterwards. For example, this may be the case for a date of death obtained from abroad. It may only have been reported with the accuracy of the month.
If your name information is incorrect, please contact the Digital and Population Data Services Agency by encrypted security mail and select firstname.lastname@example.org as the recipient.
If the incorrect name information is based on a foreign document, select email@example.com as the recipient.
If you wish to change your first or last name and the change is not related to an error during the registration of the data, submit a name change application to the Digital and Population Data Services Agency. Read more about the name change on the Digital and Population Data Services Agency’s website on the Names page.
Due to data protection, you can only see your parents’ or children’s date of birth and possible date of death if the guardianship has ended. In general, guardianship lasts until your child reaches the age of majority. Therefore, the missing data is not a mistake.
If your guardianship came to an end before 1 October 1973, you will not necessarily be able to see your child’s or parent’s data at all. Information from prior to this have not been transferred to the electronic Population Information System. Old data will no longer be completed.
If there are other shortcomings in the guardianship information and an agreement or decision has been made on the child's custody, we recommend that you are primarily in touch with the authority who has processed the child's custody matter. The authority in question reports the child's guardianship information to the Population Information System. If necessary, you can contact the Digital and Population Data Services Agency: Send your message by the Digital and Population Data Services Agency’s secure email and select firstname.lastname@example.org as the recipient.
If an error has occurred during the processing of your notification of move, you can request that the address information be corrected by sending the message by the Digital and Population Data Services Agency’s secure email and selecting email@example.com as the recipient.
However, address information from more than four years ago will not be corrected. The missing address data will not be added to the Population Information System retroactively.
Personal data entered in the Population Information System is stored permanently. This means that it is not possible to delete previous address data from the Population Information System
If your building information is incomplete or needs to be rectified, contact the building supervision in the municipality in which the building is located. The municipal authorities update the owner data of the buildings and the data are transferred to the Population Information System.