Invalidating a mandate or a mandate request

A mandate can be invalidated independently by

• the assignor themselves, when they are
• one of the guardians entered in the population register in cases where the assignor is a minor
• a person with the right of sole representation entered in the register in cases where the assignor is a company or association
• any board member in cases where the assignor is a company
• any of the authorised persons entered in the Trade Register when the assignor is a limited liability company or a cooperative
• any partner in cases where the assignor is a general partnership
• any of the responsible partners in cases where the assignor is a limited partnership
• any shareholder in cases where the assignor is a tax partnership.

In addition, in cases where the assignor is a person, company, association or some other organisation,

• a person who has been given a right to grant a mandate may invalidate granted mandates in the mandate themes for which they have been authorised to grant a mandate
• a person who has been given a representative's right to grant a mandate may invalidate granted mandates in the mandate themes for which they have been authorised to grant a mandate as a representative.

If a company, association or other organisation cannot independently invalidate mandates, the mandates may be invalidated through the mandate service provided by officials. Go to authorisation with an application

To invalidate a mandate:

1. Identify yourself in Suomi.fi e-Authorizations.
2. Select the service role according to whether you want to invalidate your personal mandate, another person's mandate (e.g. your minor child) or a mandate from a company, association or other organisation. 
3. On the Granted mandates page, you can see all assignees to whom you have granted mandates, and on the Received mandates page, you can see assignors from whom you have received mandates. 
4. You can select one or more parties and invalidate all their mandates. When you click on a party's name, you can select individual mandates that you want to invalidate.
5. Finally, click on the Invalidate button.

If you want to invalidate a large number of different mandates at one time, enable the selection basket.

The invalidated mandates go to the Expired mandates page, where they are displayed 15 months after the expiration date. The assignee will not be notified that the mandate has been invalidated, so you must notify them of this where necessary.

A sent mandate request can be invalidated independently by

• the sender of the mandate request themselves, provided that they are a legally competent adult
• any board member in cases where the sender is a company
• a person with sole representation entered in the register in cases where the sender is a company or association
• any partner in cases where the sender is a general partnership
• any of the responsible partners in cases where the sender is a limited partnership
• any shareholder in cases where the sender is a tax partnership
• any of the authorised persons entered in the Trade Register when the request has been sent by a limited liability company or a cooperative
• a person with a representative's right to grant a mandate in matters to which they have been given a representative's right to grant a mandate in cases where the sender is a company, association or other organisation.

To invalidate a mandate request:

1. Identify yourself in Suomi.fi e-Authorizations.
2. Select the service role according to whether you want to invalidate a mandate request you sent personally or a mandate request sent by a company, association or other organisation. 
3. On the Sent requests page, you can see all those to whom you have sent mandate requests.
4. You can select one or more assignors and invalidate all mandate requests sent to them at one time. When you click on an assignor's name, you can select individual mandate requests that you want to invalidate.
5. Finally, click on the Invalidate button.

Invalidated mandate requests are completely deleted from Suomi.fi e-Authorizations and the recipient is not notified of the invalidation of the mandate request. 

For example, you can use the selection basket to invalidate all the mandates that you have granted to a certain person and the mandates that you have received from that person.

This example describes a situation in which a couple has divorced and one of the spouses invalidates all the mandates granted to and obtained from their spouse at one time.

Follow these steps:

1. Identify yourself in Suomi.fi e-Authorizations.
2. Select Personal mandates as the service role.
3. Start using the selection basket on Granted mandates page.
4. Select the person on the list to invalidate the mandates which you granted to and received from them. You can filter the list using different search criteria.
5. Put the party (the person you selected) into the selection basket. This will put all valid mandates you have granted and received and any mandate requests sent or received, in which the person in question is an assignor or assignee, into the selection basket.
6. Go to invalidate mandates and check your selection.
7. As you move forward, go to the normal mandate request view, where you can make changes to your selections.
8. Finally, click on the Invalidate button.

For example, you can use the selection basket to invalidate all mandates granted to and received by a certain person, company, association or other organisation at one time. 

Follow these steps:

1. Identify yourself in Suomi.fi e-Authorizations.
2. Select Company’s mandates as the service role.
3. Start using the selection basket on the Granted mandates or the Received mandates page.
4. Select the person on the list to invalidate the mandates which you granted to and received from them. You can filter the list using different search criteria.
5. Put the party (the person you selected) into the selection basket. This will put all valid mandates you have granted and received and any mandate requests sent or received, in which the person in question is an assignor or assignee, into the selection basket.
6. Go to invalidate mandates and check your selection.
7. As you move forward, go to the normal mandate request view, where you can make changes to your selections.
8. Finally, click on the Invalidate button.

Examples of company mandates page contains an example in which an accounting firm invalidates all mandates at the same time when the customer relationship ends.