Frequently asked questions on e-Authorizations
On this page, you can find answers to frequently asked questions on Suomi.fi e-Authorizations.
There are no separate user IDs for Suomi.fi e-Authorizations. Always log into the service using your personal ID, i.e. as yourself. If you have the right to act on behalf of a company, you can choose whether or not you wish to administer the mandates on behalf of that company.
You can use Suomi.fi e-Authorizations on a computer with an internet browser and internet connection. We recommend that you use the most common browsers and the latest browser versions. You can also use the service on mobile devices.
At present there is no notification of the expiry of a mandate. You can view the mandates that are about to expire in Suomi.fi e-Authorizations.
If a company, an association or other organisation cannot use Suomi.fi e-Authorizations, the period of validity of the mandate can be checked by visiting a Mandate service provided by officials service location. Be prepared to verify your right to represent the assignor. See the service location for the Suomi.fi e-Authorizations Mandate service provided by officials
If an e-service allows the user to act on the behalf of someone who is deceased, the assignee may do so using the mandates granted to the deceased person until they expire. If the e-service does not allow the user to act on behalf of a deceased person, nothing can be done with the mandates granted prior to death.
When you have logged into Suomi.fi e-Authorizations you must first select Acting on behalf of a company. If your companies or organisations still do not appear on the screen, check that you meet the requirements for acting on behalf of a company or organisation.
A company's mandates are tied to the Business ID. If the company’s Business ID does not change, there is no need for new mandates. The validity of a mandate is always checked on the basis of Business ID.
A company employee can have mandates that are connected with the mandates received by their company (mandate to represent and representative's right to grant an authorisation). If the employee leaves the company, the employer must invalidate these mandates. If an employee needs the mandates in a new job, the new employer will grant the necessary new mandates.