Frequently asked questions on e-Authorizations

There are no separate user IDs for Suomi.fi e-Authorizations. Always log into the service using your personal ID, i.e. as yourself. You then choose whether you want to go to your personal mandates or act on behalf of a company, association or other organisation.

The Suomi.fi e-Authorizations works best with the most commonly used browsers and the latest versions of browsers. The service should not be used with the Internet Explorer browser because it is no longer recommended. The service can be used not only on computers but also on mobile devices such as phones and tablets.

At present there is no notification of the expiry of a mandate. You can view the mandates that are about to expire in Suomi.fi e-Authorizations. 

If an e-service allows the user to act on the behalf of someone who is deceased, the assignee may do so using the mandates granted to the deceased person until they expire. If the e-service does not allow the user to act on behalf of a deceased person, nothing can be done with the mandates granted prior to death.

When you have logged into Suomi.fi e-Authorizations you must first select Company’s mandates as the service role. You will then see a list of companies, associations or other organisations whose mandates you are authorised to access. If you do not see your companies or organisations on the list, check the Acting on behalf of a company or an organisation page to make sure that the prerequisites for acting on behalf of the company or organisation are met.

If you have been assigned a business ID for a trader, you can see it in the e-services under Acting on behalf of a company even if you have terminated the business. This is because the business ID of a trader is permanently linked to a person.

There are four mandate types for companies, associations and other organisations, two related to carrying out transactions on behalf of one’s own company, association or other organisation and two related to mandates received from customers.

• A person or an organisation (assignee) who has been granted a mandate for transactions may carry out transactions related to a company, association or other organisation’s (assignor) own affairs on its behalf.
• A person given a right to grant a mandate may grant mandates for transactions on behalf of a company, association or other organisation (assignor). If such a person needs to act on behalf of the assignor, they must also give themselves a mandate for transactions.
• Customers (assignor) may grant a mandate for transactions to a company, association or other organisation (assignee). Only employees who have been granted a mandate to represent can carry out transactions using the mandates for transactions granted by customers.
• A person who has the right to grant mandates on behalf of an organisation may also grant an employee a mandate, which of a type representative’s right to grant a mandate. Such an employee may grant other employees mandates to represent the customers and request mandates for transactions from other organisations or persons.

The company's mandates are tied to either the Business ID or VAT ID of a foreign company or the company ID of a foreign company's country of registration. If the company’s Business ID does not change, there is no need for new mandates. The validity of a mandate is always checked on the basis of Business ID.

A company employee can have mandates that are connected with the mandates received by their company (mandate to represent and representative's right to grant an authorisation). If the employee leaves the company, the employer must invalidate these mandates. If an employee needs the mandates in a new job, the new employer will grant the necessary new mandates.