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Acting on behalf of another person

Many authorities and other organisations use Suomi.fi e-Authorizations for acting on behalf of another person. Each organisation independently determines whether they will allow people or companies to act on behalf of another person in their service. For more information on acting on behalf of another person, see the instructions provided by, or contact the customer service of, the e-service you need (e.g. Kela’s My Kanta or the Tax Administration’s MyTax).

When you log into e-services and you want to act on behalf of another person, your right to do so is verified using Suomi.fi e-Authorizations from the Population Information System and the authorisation register. 

There are cases when you do not have the right to act on behalf of another person or the matter cannot be reliably checked from register data. For reasons related to data protection, only information on whether transactions are possible or not is given to the e-service. The e-service may also have imposed different conditions that may restrict acting on behalf of another person.

A person acting on behalf of another person must log in to the e-service using personal Finnish identification tokens.