Instructions for Suomi.fi
Suomi.fi Web Service helps and guides citizens and companies in handling everyday matters with public authorities and organisations of general interest.
On this page, you will find links to instructions.
Suomi.fi has three e-services that you can use only when you have identified yourself in Suomi.fi with your personal identification tokens. You can log into these services either on the Suomi.fi home page or through the menu visible on each page.
In Messages, you can notify the authorities that you would like to receive any mail from them electronically instead of paper mail. A notification of new messages will be sent to your email. You can read the messages through Suomi.fi or in the Suomi.fi mobile application. You will find the instructions for using the messages on the Information on messages page.
In e-Authorizations, you can authorise another party to act on behalf of yourself, your company or organisation. For example, you can grant a mandate to another person for collecting your prescription medicines from the pharmacy or to your accounting agency for managing your company’s tax affairs. You will find the instructions for using e-Authorizations on the page Information on e-Authorizations.
In Registers, you can check what information is recorded on you in the different registers of the authorities. You will also receive instructions on how to correct any mistakes found in the information. For more information on the registers, go to the Information on registers page.
What should I do when a child is born or a close family member dies? What responsibilities do I have when I set up a company or hire employees? You will find the answer to these and many other questions in the Suomi.fi guides and practical instructions for different life situations and different stages of a company’s lifecycle. For more information on the guides, go to the Guides and practical instructions page.
Some of the guides on Suomi.fi have also been published in sign language (in Finnish and Swedish).
Suomi.fi is a service catalogue of the authorities’ services and services of general interest. In Suomi.fi you will find practical instructions for the different ways of using the services in each locality in Finland and the required contact details. For instructions on how to search for services, go to the Service details page.
The map shows you the locations that you can visit to use the services. For the instructions on how to use the map, go to the Service locations on map page.
For the instructions on how to find the required electronic and printable forms, go to the Printable forms page.
Suomi.fi e-Identification is a shared identification service of the public administration e-services in Finland. It is used in those e-services of the authorities in which users must be identified reliably.
When you identify yourself on Suomi.fi, you can move to services such as MyTax or Kela's e-services directly from Suomi.fi, with the same identification. Thanks to this one-time login, you do not need separately log into those e-services that use Suomi.fi e-Identification. For more information about e-Identification, go to the Information on e-Identification page.
You will find general information about the Suomi.fi Web Service on the General information on the web service page.
- Public Service Info provides advice on the use of the Suomi.fi services and the services of public administration.
- You will find information about guidance for the use of e-services and smart devices on the Digital support for use of e-services page.
Companies and organisations
- The Digital and Population Data Services Agency’s Customer service for organisations provides advice on the use of Suomi.fi services.
- The Enterprise Finland Telephone Service provides advice to both new and well-established companies in the different events of the company's lifecycle.