Quality assurance and development
Quality means all the features or characteristics of a product that allow it to meet the needs and expectations of the customer. If your product is good quality, your customers are satisfied and you will establish long-term customer relationships.
The purpose of the quality management system is to create practices for your company that help you to meet the quality requirements of your customers.
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Customer satisfaction and quality
The key factors of customer satisfaction include the quality and price of a product and good customer service. Follow customer satisfaction regularly.
Quality management system
By having a quality management system, you can steer the quality of your business and use the resources of your company more efficiently.