Obligations of an unemployed jobseeker
In order to be eligible for employment benefits, you must keep your job search valid and work in cooperation with the TE Office. You must be available and ready to start a job or service without delay. You can lose your unemployment benefits if you do not do as agreed.
- Be available to the TE Office: keep your contact information up to date, for example using the My e-Services. Your contact details are not updated to the TE Office from your Local Register Office or Kela.
- Apply to the job advertisements that the TE Office sends you. Also remember to inform the TE Office that you have applied for a job within the set period, for instance using the My e-Services.
- Also apply to the training provided by the TE Office within the set period of time.
- Apply to and participate in the services agreed with you.
- Make sure that your job search remains valid – this is a strict requirement for receiving an unemployment benefit. Your job search will remain valid if you keep in touch with the TE Office in the manner and at the time that has been agreed on.Immediately notify your unemployment fund or Kela,
- Inform the TE Office and your unemployment fund or Kela if you are starting a job, business operations or studies. Also notify about other changes that affect your job search, such as starting a maternity leave or a family leave.
If you are paid a too large a sum of unemployment benefits or the payment of benefits has been unjustified, your unemployment fund or Kela can recover the excess payments.
TE Office must be able to get in touch with you, and you must be able to start work without undue delay. You will not be available to the labour market, if you are a conscript or in non-military service, you are serving a prison sentence, you are in the hospital or another care facility.
Long-term stay abroad can also be an obstacle. However, you can freely travel abroad as long as it is possible to reach you and you are ready to accept a job without delay.
Notify the TE Office of any obstacles.
Services are used online, by telephone or during a meeting arranged in advance. You do not need to get to the TE Office to register at certain intervals.
The My e-Services is the most important service channel. You can follow the processing of your matters via the My e-Services. You can also use the online services to notify of any changes, such as
- a change of address
- ending job search and starting a job
- starting studies
- starting a maternity leave or family leave
- taking a sick leave
- moving abroad.
The TE Service telephone service will assist you in the use of e-services. The TE Offices will also provide you with guidance.
You may lose your unemployment benefits for 15–90 days if
- you neglect to go to meetings you have agreed to with the TE Office expert
- do not otherwise act in a manner agreed to in your employment plan
- you refuse a job or service that is offered to you or cancel this without a valid reason.
If you repeatedly refuse to cooperate with the TE Office, you may lose your unemployment benefit until further notice.
If you lose your unemployment benefit and do not have enough money for living, you may apply for basic social assistance from Kela and supplementary social assistance from your municipality. Read more about basic social assistance on our website.
If you are under the age of 25 and you do not have a post-comprehensive school education or a vocational qualification after upper secondary school, your primary task is to acquire vocational knowledge and skills. One option for doing so is training. You must apply for educational institutions and if you are accepted, you must begin your studies.
Even if you do not have a place of study, you can still be eligible for unemployment security if you take part in employment and career coaching, a study or work try-out, labour market training or rehabilitating work activities in the manner you have agreed on with the TE Office. Discuss this with the TE Office and grab on to opportunities.
If you are under the age of 25 and you have a vocational qualification, you are eligible for enhanced support in finding employment.