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Agency work

As an agency worker, you are employed by the agency where you made your employment contract. The agency will pay your wages, overtime compensation, holiday compensation and other employee benefits. It will also pay pension and other statutory social insurance contributions. Your place of work will be at one or more businesses (client enterprises) that use agency staff.

The pay and the terms and conditions of agency employment primarily depend on the collective agreement that binds the agency. Where no such agreement exists, the collective agreement binding the client enterprise will apply.

An agency worker is subject to the direction and supervision of the client enterprise.

The client enterprise also has a duty to inform agency workers of upcoming job vacancies. An agency worker is entitled to use the services (such as a staff canteen) that the client enterprise provides to its own employees.


Text edited by: Central Organisation of Finnish Trade Unions – SAK, Confederation of Finnish Industries – EK, Confederation of Unions for Professional and Managerial Staff in Finland – Akava, Finnish Confederation of Salaried Employees – STTK, KT Local Government Employers, Labour Market Organisation of the Church – KiT, Office for the Government as Employer – VTML
Updated: 11/12/2018