How do I make a complaint
If you think that an authority has acted against the law, you should first tell this to the authority directly. If this does not help, ask the authority who you can complain to. Make your complaint as soon as possible. As a rule, matters that are older than two years are no longer handled.
The body that receives complaints often offers an online form. You should fill in all the mandatory parts of the form carefully and send in all the attachment listed in the instructions.
You can also make a complaint in your own words.
You should include in a complaint
In your complaint, reply to the following questions:
You should attach to the complaint copies of documents and, for example, recordings or videos that could be important for handling the complaint. Follow the instructions for the types of files you can use and the way you need to send them. The complaint will be handled faster if you send in all the attachments that are needed from the start.
A complaint will not be handled unless you put your name in it.