Training, leaves and coping of informal carers
The municipality is responsible for ensuring that informal carers are able to cope and have days off and, if necessary, organising training as well as rehabilitation and health services, for instance.
If necessary, the municipality will provide training and education on the care task for the informal carer. The municipality's task also includes ensuring that you will be able to cope with your task as an informal carer. Contact your contact person immediately if you feel that the situation has become, or is threatening to become, too stressful for you. For example, this can happen if there is a decline in your personal welfare or the health of the person you care for.
If necessary, the municipality will arrange welfare and health inspections for the informal carer. The rehabilitation and health services required by the carer may also be recorded in the care and service plan included in the informal care agreement.
Many organisations produce peer support services and organise leaves, recreation and training for informal carers.
Yes. Every carer who has entered into an informal care agreement is entitled to have at least two days off each month. The informal carers who work around the clock, constantly or with only short breaks are entitled to have three days off each month.
If you would like to compile days off into longer periods of leave, you must agree on the arrangement with the municipality. You can also choose to take the leaves in several shorter sections lasting less that a day. You must also agree about this with the municipality.
The municipality will organise the care for the care recipient during the informal carer's days off. The care can arranged on a home service basis, or the care recipient can be transferred to a nursing home or a ward at a health centre or a hospital. The municipality can also hire a substitute for the informal carer from a private care provider. A private person, such as someone the informal carer is familiar with, can also serve as the substitute carer. The municipality will draw up an agreement on the substitute care with the person.
An annually determined daily fee may be collected for the care arranged during the informal carer's statutory leave in accordance with the Act and Decree on social and health care client fees.
Yes. Contact the social welfare services in your municipality. If you are an informal carer engaged in demanding care that requires your commitment, the municipality will arrange care for your loved one during your days off even if you have not concluded an informal care agreement. The payment for substitute care is the same in this situation as with statutory leaves for informal care.
You can also receive help from organisations and parishes. You can also apply for a supported leave as an informal carer.
In case of an emergency, meaning that the health or safety of the care recipient or carer is at risk, call the emergency number 112.
If the situation is less urgent, contact the contact person named in your informal care agreement during office hours. The municipality is responsible for ensuring that the care is immediately arranged in some form other than informal care.
Yes. Ask about this issue by directly contacting your contact person in the municipality, health centre or Kela. You can apply to rehabilitation courses for informal carers organised by Kela based on a medical certificate. Applicants must also tell about their life situation and give reasons for why they need rehabilitation.
Kela also organises so-called courses for pairs where the care recipient and the carer take part in rehabilitation together. During the course for pairs, the care recipient and carer have their own programmes, their own rehabilitation and their own rest times. The courses are free of charge for both of you and you will also be reimbursed for travel expenses that exceed the copayment limit.
You do not need to receive the informal care support granted by the municipality to have access to the rehabilitation course for informal carers.