About website

Workspace relates essentially to the Suomi.fi portal.

From the site Workspace of Suomi.fi you can find online services and forms for the public sector and material for developing web services. The site also includes material of Suomi.fi portal and serves the cooperation network behind the portal. In addition there are web services closely related to Suomi.fi portal.

The Quality to the web pages consist the Quality criteria, assessment tool and recommendations and guidelines for producing online services of public administration.

The Workspace service is mainly in Finnish, but some of the information has been translated into Swedish. Very few of the pages are in English.

The Workspace is mainly produced by the Suomi.fi editorial team. The editorial team is located at the State IT Service Centre, which is part of the State Treasury.

Content in brief

The site is in four main sections.

• E-services for authorities

Web services and printable forms for officials and organizations of the public sector.

• Quality to the web

Information and instructions that improve the web services of the public sector.

• Quality criteria

This section contains a short description of the Quality criteria for the online services produced by the Ministry of finance and the assessment tool of the online services. There is more material in the Finnish version of the section.

• Recommendations and guidelines

This section contains information, recommendations and guidelines that will be useful to producers and editors of online services. Most of the recommendations have been produced by public administration organisations, but there are also links to organisations that promote quality in online services in Finland and other parts of the world. Most of the material is available in Finnish only.

• Shared services

Here you can find the shared web services and the open catalog of the public sector. The shared services are Vetuma, an electronic authentication and payment service, and Lomake.fi platform. Information on maintenance of Lomake.fi platform can be found in this section.

• Suomi.fi information

Here you can find the action plans, annual reports and the cooperation projects that concern Suomi.fi. There is also information on the cooperative organizations of Suomi.fi.

Using the website

The main menu for the site is in the top tool bar. The menu for each section appears on the left-hand side of the page. The breadcrumb trail at the top of the page shows where the page is located in the website.

You can enlarge or reduce the text using the magnifying-glass buttons (Zoom in and Zoom out) in the top corner of the page.

The links on the pages open in the same browser window. The print version of the whole Quality criteria opens in an own browser window. If you want to print the page view with its navigation, you can use the print command of the browser. The files usually open in the program application determined by the file format.

The date on which the page was last updated appears on the centre column.

About the links and the files you usually get a topic, description and the organisation responsible for the information. Besides relevant metadata for each file, the file format and size are also given.

Searches

You can look for information by browsing or using the search function:

The search will only cover the information in the Workspace site. The following items are covered by the search:

• web services and forms for the officials
• the text on the pages
• the links and files on the pages

In addition there is a search function in the section E-services for authorities, that only search through the web services and forms.

Content criteria

The Workspace site provides web services of the public sector and forms for officials. There will be links from the site to public services or information which will serve to help the work of online service producers and improve the quality of web services. Ultimately, the Suomi.fi editorial team has the final say on whether a link submitted is suitable for inclusion.

Feedback

You can send feedback on the Quality to the Web site using the feedback form. There is a link to the feedback form in the bottom of each page. Feedback on links should be sent directly to the bodies responsible for that particular content, using the feedback function of each particular service.

Processing of personal data

The website is maintained in accordance with the principles of the Personal Data Act. We do not compile a register of personal data on the website’s users. An e-mail address or other contact details will only be requested when users require answers to questions or feedback.

Statistical data is collected on the use of the website so that it can be developed. The website will set a cookie so that the number of visitors and hits can be collected more reliably. Statistics are compiled on the use of the Suomi.fi portal and the Quality to the Web site regarding the number of users, country, time, browser used and operating system, search terms used and the data on how visitors arrive at Suomi.fi and where they go after that.

The website also sets a cookie when the zoom buttons to enlarge or reduce the size of text are used.

Linking to the portal and copyright issues

Links to the Quality to the Web site can be freely created, and information in the site can be freely used as long as the source is credited and dated.