About website

Quality to the Web is a sub-portal of the Suomi.fi portal. Its target group consists of organisations which produce and supply public sector web services plus the Suomi.fi cooperation network. The site is also useful to other organisations producing online services.

The site consists of  text and links. The Quality to the Web service is mainly in Finnish, but some of the information has been translated into Swedish. Very few of the pages are in English.

The Quality to the Web pages are produced by the Suomi.fi editorial team. The Suomi.fi editorial team is located in the State Treasury.

Content in brief

The site is in five main sections, two of which focus on ensuring the quality of public sector web services and three describe the Suomi.fi portal and provide a service for the cooperation network behind it.

• Quality criteria
  This section contains the quality criteria. The quality criteria are intended as a tool for assessing and developing public sector web services. New criteria was published 2008, but it is currently available only in Finnish and Swedish.
• Recommendations and guidelines
  This section contains information, recommendations and guidelines that will be useful to producers and editors of online services. Most of the recommendations have been produced by public administration organisations, but there are also links to organisations that promote quality in online services in Finland and other parts of the world. Most of the material is available in Finnish only.
• Suomi.fi information
  This section contains the Suomi.fi portal strategies and annual reports. Online service producers may also be interested in Suomi.fi content solutions.
• E -services and forms
  Information about Lomake.fi platform and electronic services.
• Suomi.fi network
  This section contains information on Suomi.fi editorial cooperation units such as the Editorial Board, the development groups and the web editors. Suomi.fi also cooperates internationally with the European Commission and public sector portals in the Nordic countries.

Using the website

You can use the Quality to the Web site by browsing the pages or using the free-text search function.

The main menu for the site is in the top tool bar. The menu for each section appears on the left-hand side of the page. The breadcrumb trail at the top of the page shows where the page is located in the website.

You can enlarge or reduce the text using the magnifying-glass buttons (Zoom in and Zoom out) in the top right-hand corner of the page.

The links on the pages open in the same browser widow. The files usually open in the program application determined by the file format.

The date on which the page was last updated appears at the bottom of the page.

Each page has 1-3 columns. The left-hand column contains the menu, if required, the centre column shows the primary content of the page, and the right-hand column contains further information relating to the topic, such as internal links.

For each link or file there is a headline, a description, the web address and the organisation responsible for the information. Besides relevant metadata for each file, the file format and size are also given.

Searches

You can look for information at the Quality to the Web site by:

• browsing
• using the free-text search function.

The search will only cover the information in the Quality to the Web site. The following items are covered by the search:

• the text on the pages
• the links and files on the pages

Content criteria

There will be links from the Quality to the Web site to public services or information which will serve to help the work of online service producers and improve the quality of web services. Ultimately, the Suomi.fi editorial team has the final say on whether a link submitted is suitable for inclusion.

Feedback

You can send feedback on the Quality to the Web site using the feedback form. There is a link to the feedback form in the bottom left-hand corner of each page. Feedback on links should be sent directly to the bodies responsible for that particular content, using the feedback function of each particular service.

Processing of personal data

The website is maintained in accordance with the principles of the Personal Data Act. We do not compile a register of personal data on the website’s users. An e-mail address or other contact details will only be requested when users require answers to questions or feedback.

Statistical data is collected on the use of the website so that it can be developed. The website will set a cookie so that the number of visitors and hits can be collected more reliably. Statistics are compiled on the use of the Suomi.fi portal and the Quality to the Web site regarding the number of users, country, time, browser used and operating system, search terms used and the data on how visitors arrive at Suomi.fi and where they go after that.

The website also sets a cookie when the zoom buttons to enlarge or reduce the size of text are used.

Linking to the portal and copyright issues

Links to the Quality to the Web site can be freely created, and information in the site can be freely used as long as the source is credited and dated. The images used in the pages are an exception to this rule. You may not save them on your computer’s hard disk or on a diskette, use them online or reproduce them without written permission from the copyright holders. Copyright details for the images are available from the Suomi.fi web editors.