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Law and legal protection by keyword protection of privacy
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All of Finland
- Complaint to the operator regarding customer service

You can file a complaint with the operator regarding inadequate customer service and claim compensation for the financial costs incurred by you as a result. The operator is responsible for providing instructions for use in a form that is convenient to ...
Finnish Competition and Consumer Agency FCCA - European Consumer Centre

Information, advice and assistance on European consumer law and cross-border trade.
Finnish Competition and Consumer Authority FCCA - Internet and online sales

Information about online sales from the consumer perspective.
European Consumer Center Finland - Buying over the Internet

Online shopping tips. Information about consumer protection in countries belonging to the International Consumer Protection Enforcement Network, contact information, an online complaint.
Produced by several organisations - Complaint to company on customer service

You can submit a complaint by sending the completed form to the company as an mail attachment.
Finnish Competition and Consumer Agency FCCA - Airline passenger rights

Information on the airline passengers rights in cases where flights are overbooked, cancelled or delayed.
Finnish Transport Safety Agency Trafi - Assistance with crossborder complaints

Information on consumer protection in cross-border consumer transactions in the EU.
European Consumer Center Finland - Buying telephone and internet connections and the consumer rights

Consumer rights regarding telephone and internet services, advise to problemsituations and the authorities to consult.
Finnish Competition and Consumer Authority FCCA - Buying goods and services from another EU country

Your Europe portal gives information and legislation on shopping and consumer protection. Information on how to open a bank account in another EU country.
European Commission - Complaint form for cases where you have made a purchase in an other EU-country

Complaint form for products purchased from another EU country
Finnish Competition and Consumer Agency FCCA - Complaint to company on marketing or advertising

You can submit a complaint by sending the completed form to the company as an mail attachment.
Finnish Competition and Consumer Agency FCCA - Complaint on unfounded billing for mobile content services

You can submit a complaint by sending the completed form to the company as an mail attachment.
Finnish Competition and Consumer Agency FCCA - Consumer rights on package tours

Consumer information on tours bought as a package, for example flight & hotel or hotel & service, such as a formula ticket, diving course or car hire.
Finnish Competition and Consumer Authority FCCA - The Swan Label and European Eco-label

The Swan Label indicates that a product harms the environment less than similar products.
Finnish Standards Association SFS - Learning materials for consumer education

European Commission's learning package on consumer rights and financial services. Aimed at students and teachers in adult education institutions and upper secondary schools.
European Commission - Children as consumers

Advice on how parents can contribute to their children's position as consumers. Purchases children make, marketing directed at children, marketing material in schools and day care centres.
Finnish Competition and Consumer Authority FCCA - Complaints to Consumer Disputes Board

Advice on how to file a complaint with the Consumer Disputes Board.
Consumer Disputes Board - Sustainable consumption and production

Finland's proposed programme to promote sustainable consumption and production is one of the first such national programmes to be drafted anywhere in the world.
Environmental administration - Public participation in planning

Information on citizens' rights to participate in land use planning procedures and influence decisions related to building developments.
Ministry of the Environment - Kansanvalta.fi - the Democracy Data Bank

Information about Finnish democracy, citizens' rights, political participation and influencing in Finnish society.
Ministry of Justice - Presidential elections statistics

Exact results of presidential elections.
Statistics Finland - Political parties

Establishing and registering a political party, and party subsidies. Registered parties and their contact information.
Ministry of Justice - Intergovernmental Conference 2007

On Monday, 23 July, the EU Member States opened the Intergovernmental Conference in conjunction with a meeting of the General Affairs and External Relations Council. During the Intergovernmental Conference, the Member States will negotiate and adopt amendments to be included in the existing EU Treaties.
Prime Minister's Office - Law drafting process

Information about the legislative process in Finland.
Ministry of Justice - Social rights

Information on social rights by ordinary legislation, fundamental social rights affirmed by the national Constitution and social human rights defined by international human rights treaties. Appeal proceedings and international supervisory bodies.
Social Insurance Institution of Finland Kela - Discrimination based on gender

Information about direct and indirect discrimination based on gender.
Office of the Ombudsman for Equality - Filing a complaint with the Parliamentary Ombudsman

You can contact the Parliamentary Ombudsman if you suspect that a public authority or an official has not observed the law or failed to perform a duty.
Parliamentary Ombudsman of Finland - In contact with a prosecutor

General information on cases where citizens may get in contact with a prosecutor.
Ministry of Justice - Family matters in court

Family matters dealt with in a district court: divorce, child support, visiting rights and foster children.
Ministry of Justice - Pardons

Information on pardons, petitions for pardons and grounds for granting them.
Ministry of Justice - Criminal penalties and sanctions

Information about criminal penalties: fines, prison sentences, community service and juvenile punishment.
Ministry of Justice - Criminal records

Information about criminal records, data submission, the right of private individuals and the authorities to acquire data and obtaining an extract on criminal background e.g. for people working with children.
Legal Register Centre - Compensation to crime victims

The victim of a crime can be paid a compensation for personal injury, property damage and other economic loss caused by a criminal offence.
State Treasury - International legal assistance

Information on international legal assistance, the relevant legislation and treaties and their ratification as well as links, addresses and instructions.
Ministry of Justice - Transparency and access to information

Transparency and access to information are basic principles of Finnish local government.
Association of Finnish Local and Regional Authorities - Presidential elections

Information about presidential elections: right to vote, election dates, nomination of candidates.
Ministry of Justice - Parliamentary elections

Information on right to vote, electoral districts, nomination and candidates. Result information.
Ministry of Justice - Municipal elections

Right to vote in municipal elections, procedures in voting and counting of results, statistics from previous elections.
Ministry of Justice - Identity cards

Grounds for issuing identity cards and application procedure. Cancellation and disposal of identity cards. Use of electronic identity cards for electronic communication and as travel documents.
Finnish Police - Language act

Information on the Language Act concerning the national languages Finnish and Swedish.
Ministry of Justice - People using sign language in Finland

Information on people using sign language in Finland, and their legal status, rights and regulations.
Finnish Association of the Deaf - Parliament and EU matters

Information on the role of Parliament in EU decision-making.
Parliament of Finland - Parliament as a legislative body

Parliamentary procedure, work in plenary session, enacting laws, handling of matters in committees.
Parliament of Finland - The European e-Justice Portal

Information on justice systems and improving access to justice throughout the EU in 22 languages.
European Commission - Copyright

Information about the contents of copyright and international copyrights. The Copyright Council.
Ministry of Education and Culture - Prosecution authorities

General information about the prosecution service, public prosecutors, local prosecution units and the Office of the Prosecutor General.
Office of the Prosecutor General - European Judicial Network in civil and commercial matters

Information about the member states, community law, european law and various aspects of civil and commercial law.
European Commission - Administrative court procedure

General information on administrative courts.
Ministry of Justice - Criminal and civil case procedure and petitions

Procedure in criminal and civil cases and dealing with petitions. General information on how district courts operate.
Ministry of Justice - Probation Service

The enforcement of community sanctions: community service, juvenile punishment, and the supervision of prisoners on parole and conditionally sentenced young offenders.
Criminal Sanctions Agency - Restraining order

How to apply for a restraining order in serious cases of harassment.
Ministry of Justice - Criminal cases in district courts

Information on the procedure in a criminal case in a district court.
Ministry of Justice - Police duties in criminal investigations

Instructions on how to report an offence and the duties of the police in pre-trial investigations; conciliation, compensation for crime damage.
Finnish Police - Legal aid paid for by the state

If someone cannot afford the necessary assistance, it may be provided to him or her partially or fully at the expense of the state. Information on how to apply for legal aid.
Ministry of Justice - Application form for crime occurred on or after 1.1.2006

Application form for crime occurred on or after 1.1.2006
State Treasury - Registering a right of residence

Finnish Police - Participation in the planning of forests

Information about open and interactive operations in the planning of all natural resource use.
Metsähallitus - Registration of foreigners residing in Finland

How to register and obtain an identity number and use it as a means of identification.
Local register offices - Swedish-speaking Finns

The Swedish Assembly of Finland safeguards the interests of the Swedish-speaking community and provides information on the Swedish language in Finland.
Swedish Assembly of Finland - Summaries of EU legislation

Fact sheets divided into 32 subject areas summarising EU legislation, also a follow-up of legislative proposals in policies.
European Union - Convention on the rights of the child

Information on children's rights, convention on the rights of the child.
Finnish UNICEF - Basic right to equal treatment

Information about the work of the Ombudsman for Minorities and about intervention in ethnic discrimination and the rights of foreigners in Finland.
Office of the Ombudsman for Minorities - Legal aid

Legal aid is there to give individuals the possibility to obtain assistance for legal matters fully or partially at the expense of the state. In Finland legal aid covers all sorts of legal matters.
Ministry of Justice - Courts

General information about courts of law.
Ministry of Justice - Legal aid application form

Fully or partially at the expense of the State an attorney can be appointed for an individual to assist him or her in legal matters. In Finland legal aid covers all sorts of legal matters.
Ministry of Justice - Change-of-address notification

One change of address will update your information both in the national Population Information System and for Posti.
Population Register Centre - Registration of the right to vote. The notification concerns citizens of other EU Member States than Finland.

Anmeldung als Stimmberechtigter.Die Anmeldung gilt für eine Staatsbürgerin bzw. einen Staatsbürger eines EU-Mitgliedsstaates außer Finnland. / Declaration de droit de vote.La déclaration concerne uniquement les citoyens non finlandais des Etat.
Local register offices - Members of European Parliament

Members of the European Parliament and their political groups.
European Parliament - Elections, right to vote, nomination of candidates

General information about elections, referendums, voting rights, political parties and the participation of citizens in general. Also, election results. Electronic voting.
Ministry of Justice - Legislation of Åland

The special status of Åland and its legislative procedure.
Parliament of Åland - Instructions of legislative drafting

Information about legislative drafting and the development of law drafting in Finland.
Ministry of Justice - Promotion of children's rights

Information on development of the children's rights in Finland. Press releases and publications.
Ombudsman for children - Monitoring of compliance with the Non-Discrimination Act

Information on the monitoring of compliance with the Non-Discrimination Act.
Ministry of the Interior - Filing a complaint with the Chancellor of Justice

Instructions and form for filing a complaint.
Office of the Chancellor of Justice - Statistics on justice

Statistics describe offences recorded by the police, offences considered by courts of justices, prosecutions, sentences, punishments given and enforcement of sentences, and activities of the police, prosecutors and courts of justice.
Statistics Finland - Freedom of religion

Information on the Finnish constitution section 11, which handles freedom of religion and conscience.
Ministry of Education and Culture - Constitution of Finland

The text of the Constitution. Translations of the Constitution available in English, German, French, Spanish and Sami.
Ministry of Justice - Civil rights of citizens

The civil rights of individuals under the Constitution.
Ministry of Justice - Complaint to company regarding defective product

You can submit a complaint by sending the completed form to the company as an mail attachment.
Finnish Competition and Consumer Agency FCCA - Complaint to company regarding defective service

You can submit a complaint by sending the completed form to the company as an mail attachment.
Finnish Competition and Consumer Agency FCCA - Election of the president

Information about presidential elections. The results of former presidential elections.
Office of the President of the Republic of Finland - Acts and decrees

Database of Finnish acts and decrees and database of the judgements of European Court of Human Rights (FINLEX).
Ministry of Justice - Consumer Ombudsman's newsletter

Free of charge e-newsletter, providing up-to-date information on recent decisions in consumer law, current legislative projects and international trends in consumer law.
Finnish Competition and Consumer Authority FCCA - Product safety

Information on how consumers can pay attention to the safety of products and services.
Finnish Safety and Chemicals Agency TUKES - Members of Parliament

Members of Parliament, their aides, Speakers of Parliament and Parliamentary Groups. Contact information for Members of Parliament.
Parliament of Finland - Avenues of appeal open to citizens

Information about European legal remedies, e.g. the European Ombudsman, the Court of Justice of the European Communities, The European Council of Human Rights.
Ministry of Justice - Supervision of the Administration of Justice

Information on supervising the lawfulness of public authorities and public officials. The roles of the Chancellor of Justice and the Parliamentary Ombudsman in supervising observance of the law.
Ministry of Justice - Galactor - a game about the risks of internet and mobile shopping

Aimed at youth over 15, Galactor demonstrates and informs about the risks of online and mobile shopping in the form of a game.
Finnish Competition and Consumer Authority FCCA - Register of package travel companies

Use the register to confirm your package travel provider’s reliability. Get information on what security the company has lodged as collateral against advance payments made by customers.
Finnish Competition and Consumer Authority FCCA - Data protection

Information about the responsibilities of the Office of the Data Ombudsman and the Data Protection Board; legislation and publications.
Office of the Data Protection Ombudsman - Giving your information from the local register offices

Information on local register offices and the maintaining of regional Population Information System.
Local register offices - Legislation for the protection of privacy

Information on laws regarding personal data.
Office of the Data Protection Ombudsman - Shopping abroad

Your Europe portal gives information and legislation on consumer protection in European Union.
European Commission - Electronic identity card

Information on the function and basic principles of the electronic identity card and citizen certificate.
Population Register Centre - Finnish citizenship

Information about acquiring, renouncing and losing Finnish citizenship. Dual nationality, definition of citizenship status, multiple nationality.
Finnish Immigration Service Migri - Human rights

Information of Finland's human rights policy.
Ministry for Foreign Affairs - The Roma people

Information on Finland's Romani People, their history and culture.
Ministry of Social Affairs and Health - Your Europe portal for EU citizens

Your Europe portal gives information on the rights of an EU citizen.
European Commission - Application for a criminal records extract: student's practical training with children

An extract for a student's practical training with children. Time of delivery is 7 working days.
Legal Register Centre - Driving licence extract request

An individual person may order an extract from the traffic register containing his or her driving licence information for the purpose of education or employment, or some other driving licence issue. The extract is countersigned and stamped and is subje...
Finnish Transport Safety Agency Trafi - Fine

The district court imposes a fine if it considers the violence to be minor and a more severe sanction is not required. The amount of fine depends on the income and assets of the convict.
Ministry of Justice - Complaint to the Ombudsman

You can use the form to make a complaint to the Parliamentary Ombudsman if you believe that an authority has acted unlawfully or in neglect of duty.
Parliamentary Ombudsman of Finland - Openness of government activities

The Act on the Openness of Government Activities provides for the publicity and confidentiality of documents held by the authorities. Principle of openness.
Ministry of Justice - Protection of privacy in the working life

Information on how matters relating to the processing of personal data are resolved at workplaces.
Employment and Economic Development Office, Ministry of Employment and the Economy - Population Register Centre's service - Check Your Registered Data !

This service, provided free of charge by the Population Register Centre, allows you to check your personal details recorded in the Population Information System. You can also make a corrections in some of your personal details. In order to check your d...
Local register offices - Non-disclosure of personal data and address

Preventing the disclosure of personal data for the purposes of e.g. direct marketing, marketing surveys and opinion polls; the effects of non-disclosure.
Population Register Centre - Non-disclosure of personal information

Everyone has the right to prohibit the delivery of information regarding him from the Population Information System. NOTE! The address service prohibition was removed on 1 January 2013 and has been replaced with two new prohibitions: the contact detail...
Local register offices - Consumer Advisory Services

Information for dealing with consumer problems. National phone number for consumer advisory services.
Finnish Competition and Consumer Authority FCCA - Application for a criminal records extract: work with children

Application for a criminal records extract, required for the establishment of a criminal background of a person who works with children. The extract is subject to a charge, an invoice will be sent separately. Time of delivery is 7 working days.
Legal Register Centre - Application for respite

For requestion of payment respite for claims awarded to the state and collected by Legal Register Centre.
Legal Register Centre - Personal identity code

The personal identity code is a means of identification that is more specific than a name. The Finnish personal identity code is issued on the basis of a birth certificate to Finnish citizens born in or outside Finland.
Population Register Centre - Time reservation system to Local Register Offices

You can make a reservation for example for marriage, confirmation of sale, registration of a foreigner or concerning matters within Notary Public or guardianship. This service is on trial in some localities.
Local register offices - Language skills required for Finnish citizenship

National Certificate of Language Proficiency as provided in the Nationality Act to acquire Finnish citizenship, test fees and test centres.
Finnish National Board of Education - Application for a criminal records extract: visa, work permit etc.

Application for a criminal records extract for the application of visa, work permit or residence permit, or for an equivalent reason for foreign authorities. Time of the delivery is 7 working days.
Legal Register Centre
See also
Acts and decrees
- Search all acts and decrees within the subject (72 pcs)



