First page / Services by topic / Law and legal protection / Consumer protection / Consumer protection in travelling

Consumer protection in travelling

Holidays may have to be cancelled for a number of reasons, or a holiday destination may not be what was promised. The most common problems are related to dissatisfaction with the destination. These should be immediately reported to the travel agency or hotel representative. If things do not improve, you can claim a refund later under the Consumer Protection Act.

When booking a flight, you should take precautions against possible illness. The terms and conditions concerning cancelling or changing flights are strict – and very limited in the case of the cheapest tickets. It is advisable to take out travel insurance that also covers cancellation due to illness.

Show content: Most viewed first In alphabetical order

Print
Send Suomi.fi link
X
 
 

The “Send Suomi.fi link” functionality lets you add Suomi.fi pages to your bookmarks and send Suomi.fi pages by e-mail to the recipients of your choice. You can also share Suomi.fi content with your network in social networking services. Using these services is usually free of charge, but they require user registration.

XML Page updated on 25.06.2014
Go to the Public Service Info website.
Go to the Suomi.fi's Workspace - information and services for authorities.
Go to the Enterprise Finland website.

Suomi.fi editorial team | State Treasury